Privacy Policy

Overview

Promofy collects information about you when you use our mobile applications, websites, and other online products and services (collectively, the "Services") and through other interactions and communications you have with us.

This Privacy Policy applies to information collected and used by Promofy. We are the controller and responsible for your personal data.

You have the right to make a complaint at any time to the relevant supervisory authority for data protection issues in your jurisdiction. We would appreciate the chance to address your concerns before you approach a supervisory authority, so please contact us in the first instance.

Information We Collect

We collect information you provide directly to us, such as when you create, modify, or log in to your account, request support from us, or otherwise communicate with us.

Identity Data

We collect your full name, company name, job title, contact details, and profile information necessary to provide our services.

Financial Data

You may provide us with payment card details and billing information. We process details about payments to and from you for our services.

Location Information

For distribution services, we may collect location data to verify flyer distribution and provide accurate campaign reporting. You can control location sharing through your device settings.

Transaction Information

We collect details related to the distribution services you request, including campaign types, dates, geographic targets, quantities, and other transaction details.

Usage and Device Information

We collect information about how you interact with our Services, including device type, operating system, browser type, IP address, and usage patterns. We use cookies and similar technologies as described in our Cookie Policy.

Communications

When you communicate with us via email, phone, or our platform, we collect the content of those communications along with associated metadata.

How We Use Information

We use the information we collect to:

• Provide Services: Process your campaign requests, facilitate payments, send receipts, and provide customer support
• Improve Operations: Prevent fraud, troubleshoot issues, conduct data analysis, and monitor usage trends
• Communicate: Send service updates, administrative messages, and respond to your inquiries
• Marketing: With your consent, send information about products, services, promotions, and events that may interest you
• Personalization: Customize your experience and provide relevant recommendations
• Legal Compliance: Comply with applicable laws and regulations

Marketing Communications

You will receive marketing communications from us only if you have requested information from us or purchased services from us and have not opted out. You can ask us to stop sending marketing messages at any time by contacting us or using the unsubscribe link in our emails.

Information Sharing

We may share your information in the following circumstances:

• Service Providers: With vendors, consultants, and partners who need access to provide services on our behalf
• Business Partners: With distribution partners and affiliates necessary to fulfill your campaign requests
• Legal Requirements: When required by law, regulation, or legal process
• Protection: To protect the rights, property, or safety of Promofy, our users, or others
• Business Transfers: In connection with any merger, acquisition, or sale of company assets
• With Consent: When you direct us to share information or provide consent
• Aggregated Data: In anonymized or aggregated form that cannot identify you

We require all third parties to respect the security of your personal data and treat it in accordance with applicable law. We do not allow service providers to use your data for their own purposes.

International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this policy and applicable law.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data in certain circumstances
• Objection: Object to processing based on legitimate interests or for marketing purposes
• Restriction: Request restriction of processing in certain circumstances
• Portability: Request transfer of your data to you or a third party in a machine-readable format
• Withdraw Consent: Withdraw consent at any time where we rely on consent to process your data

You will not have to pay a fee to exercise these rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. We aim to respond to all legitimate requests within one month.

Data Retention

We keep your data only as long as necessary for the purposes for which it was collected, subject to legal, accounting, or reporting requirements. When data is no longer needed, it will be securely deleted or anonymized.

Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, and regular security assessments.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: privacy@promofy.com
• Contact form: Contact Page
• Mail: Promofy, 350 Fifth Avenue, Suite 4200, New York, NY 10118

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the date at the top of this page and notify you of material changes through our Services or by email.

Third-Party Links

Our Services may include links to third-party websites and applications. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policy of any website you visit.